The Capital One Group is among the top 10 credit card issuing companies in the UK and United States.
Capital One has over $144 billion invested in managed loans and about 50 million satisfied customers worldwide and 32,000 employees. Since 1996, it has been offering Visa and MasterCard credit cards to its UK customers.
It was founded by Richard Fairbank, Chairman and Chief Executive Officer, Capital One® Financial Corporation. Headquartered at McLean, Virginia, this Company is a financial holding company whose chief subsidiaries include
Capital One Bank, Capital One, N.A., and Capital One Auto Finance Inc. Of these, Capital One offers a wide range of consumer deposit and lending products, such as credit cards, small business loans, savings products, auto loans, instalment loans and home equity loans.
Capital One was founded in 1988 on Fairbank’s belief that when the power of information, technology, great people and testing come together, it results in giving the customer greatly personalized financial products. This belief has catapulted it to one of the top few consumer franchises in America as a highly recognized brand.
Capital One is known to be an innovator in its segment. In 1992, it introduced balance transfer through which credit cardholders were permitted to transfer their balance to Capital One at better rates of interest. Not only did this completely revolutionise the American card market but it also brought cheer to millions of cardholders who had invested in Capital One. The second benefit it brought this Company was that its investor base grew from one million in 1990 to 50 million today.
The focus of this company is divided into:
Credit Cards: The bank offers a Platinum card, a MasterCard, Balance Transfer Card, Platinum Card with Bonus Cashback and Classic Visa Card.
Savings Accounts: Customers can choose from among
Capital One’s four savings accounts—Base Beater Account, Bonus Saver Account, Fixed Rate Bonds and Guaranteed Access Bonds. Interest ranges from 4.60% to 5.75%. Customers’ queries on how to open and manage an account, scheme details, account charges, and relevant general and technical information can also be had by visiting the company’s website.
Security: In addition, this site takes a keen interest in protecting its customers from Identity Theft.
Capital One's site is committed to keeping customers’ information safe and confidential by preventing them from identity theft in these ways:
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Destroy or shred any undesired personal documentation
- Refuse to reveal their personal details to strangers
- Check when certain mail arrives or is due and verify that against statements to know if the bill is late in coming or missing.
Alternatively, customers can speak to Royal Mail
Besides, the site has teamed up with Equifax, among UK’s leading credit reference agencies, for enhanced protection against Identity Theft—a free service for all Capital One customers. This will protect their identity, financial reputation and credit report.
Capital One also provides a 100% internet fraud guarantee to protect customers against any fake Internet use of customers’ account number, when lost. They are also advised to use MasterCard® and Visa®.
