Additions Direct belonged to Argos, UK’s renowned catalogue company. At the time, Additions was an extra arm that took under its umbrella “additions” such as clothing, bed linen, shoes, etc. So, it was named Argos
Additions. But in 2004, it was taken over by Littlewoods Shop Direct Group, ranked UK’s No. 9 among the country’s biggest private companies.
Today,
Additions Direct is the largest mail order company in Britain. Its catalogues can be seen at Boots stores all over the UK. It offers “24-hour retail therapy” through its wide range of high fashion products, home furnishings and electrical goods.
Among fashion wear,
Additions Direct has everything from casual and branded collections to holiday clothes, and each accompanied by super summer savers. The men’s wear section comprises shirts, tops, coats, jackets and jeans. The shoe section has men’s shoes, boots, sandals and smart boots. Sportswear contains tops, T-shirts, shorts and trainers. You can also shop here for furniture, electrical appliances, lighting, home entertainment, toys, garden products, mobile phones and home accessories—and all at amazingly low prices.
The women’s section has fashion wear comprising tops, shirts, trousers, jeans and shorts. In the footwear section, you can find a large range of shoes, boots, mules and sandals. Sportswear comprises swimwear, tops, T-shirts, sorts and trainers. A kids and babies section has all the fashion wear for little boys and girls.
Customers can leaf through the
Additions Direct Catalogue and decide which of the company’s delivery modes they want to subscribe to. Customers can either choose Standard Delivery according to which your order reaches you within 48 hours of ordering, if you place your order before 1pm.
Next Day Delivery: If you order after 1 pm, your order will reach you the next working day. However, this service is not applicable to weekends, so don’t place your order on a Friday or it will reach you on the following Monday.
Specified Day Delivery: This allows you to choose the day on which you want your purchases delivered in the next week, excluding weekends. This saves you the bother of being at home when it arrives. Delivery times for all categories are from 8 am to 5 pm, Monday through Friday.
Additions Direct’s online store also gives customers the facility to return any of their purchases, if dissatisfied with it, within 14 days in its original packaging. They can also track their order online. Regular customers also receive a monthly statement by post from Additions Direct which can be paid online or at the bank.
Customers can also avail of the company’s Direct Plus Account facility which allows account holders to try out products before buying. This facility of
Additions Direct comes with three payment options—customers can pay in full; they can pay in three monthly installments without paying interest; or pay just the minimum amount reflected on the statement. This will be either 5% of the outstanding balance or £5, whichever the greater amount. Every four weeks, customers receive statements, with particulars of transactions made and outstanding balance.
There’s also a VIP club with an order/enquiry line, online previews, among other facilities.